To assist the Bay County community as it recovers from Hurricane Michael, Comcast has sent the Xfinity “WiFi on Wheels” or “WoW” van to provide free wireless internet service so residents and emergency personnel can stay connected. Our free wireless internet service is available for both Xfinity customers and non-customers.
The “WoW” van will be set up in Lynn Haven Walmart Supercenter parking lot daily from 9am – 5pm until further notice. The vehicle will be in the northern section of the parking lot near the store’s “Market & Pharmacy” entrance. The customized van is outfitted with six WiFi access points, which can provide wireless internet connectivity to approximately 3,000 users over a 500 square foot area.
Both Xfinity customers and non-customers looking to connect to the free wireless internet service should select the xfinitywifi network name from their list of available WiFi networks. Customers should use their Username and Password to connect where as non-customers should follow available prompts. Non-customers will be able to renew their complimentary sessions every 2 hours through open duration.
Comcast also has a special website set-up – https://stormready.xfinity.com – that customers can use to submit requests for assistance or ask questions about their services and equipment. They can request a credit for service outages, suspend their services, report a downed line, order new equipment and more. Then a Comcast team member will reach out to the customer directly to help.