Comcast is expanding its retail store presence in Palm Beach County with a new Xfinity Store, which opens to the public on December 19. The 4,000 square foot store is designed entirely around the needs of Comcast customers, allowing them to explore, learn and interact with the latest Xfinity services, plus handle account-related tasks like signing up for new services or exchanging equipment.
The new Xfinity Store is located in the Marketplace at the Palm Beach Outlets at the corner of Palm Beach Lakes Boulevard and Executive Center Drive. It is the fifth area store Comcast has opened throughout Palm Beach County and the Treasure Coast since June. Opening up new Xfinity Stores is part of the company’s approach to respecting customers’ time and making customers’ experience simpler, easier and digital. This store is replacing the Comcast customer service center at 1401 Northpoint Parkway in West Palm Beach, which will permanently close on December 19.
The new Xfinity Store features multiple counters staffed by Xfinity sales consultants, comfortable seating areas and interactive displays to give visitors hands-on experience with Xfinity’s full range of products and services, including Xfinity Internet, Xfinity X1, Xfinity Mobile, Xfinity Voice, and Xfinity Home products. The latest mobile devices from Apple, Google, LG, Motorola and Samsung, as well as wireless accessories are available for purchase at the store.
Plus, customers can pay bills, get answers to account-related questions and return old equipment or pick up new equipment. They can even make appointments online ahead of time for certain service requests by using the online Xfinity Store Locator to find the nearest store and selecting the “Book an Appointment” button.
“This new store allows us to give our Palm Beach County customers the opportunity to try our products and services and see how they fit in to their lives. For example, parents can see first-hand how they can use our xFi platform to make sure their children aren’t getting too much screen time. And someone watching their budget can see how Xfinity Mobile can save them money on monthly cell phone bills,” said Javier Garcia, Senior Vice President of Sales and Marketing for Comcast’s Florida Region. “We’re also able to take great care of our customers in a conveniently located and comfortable environment with top-notch service for whatever they need.”
The Palm Beach Outlets Xfinity Store is open seven days a week. Store hours are Monday through Saturday from 8 am to 7 pm and on Sunday from 12 pm to 5 pm.
Comcast now has five Xfinity Stores in Palm Beach County, three Xfinity Stores on the Treasure Coast and sixty Xfinity Stores throughout all of Florida.
Check out photos of the new store in the photo gallery below.
For more information about Xfinity products, services and retail stores, call 1-800-xfinity or visit www.xfinitystores.com
