Comcast Offering Assistance at Xfinity Stores to Increase Participation in the Affordable Connectivity Program

Customers can now visit 43 Xfinity stores across Florida to determine eligibility for heavily discounted or free internet service

June 22, 2022 — Assistance is now available at more than 500 Xfinity stores nationwide, including 43 locations in Florida, for eligible customers who want to sign up for Internet Essentials Plus, a service that includes 100 Mbps speed, a modem, access to millions of WiFi hotspots, and unlimited data for $29.95 per month.

During their visit, eligible customers can also learn how to enroll in the Affordable Connectivity Program (ACP) to help cover part or all of their monthly internet service bills. Any Xfinity customer who qualifies for the ACP can apply their $30 credit toward their monthly Internet and/or Xfinity Mobile bill.

To find Xfinity Store locations, store hours and make appointments, customers can visit

In addition, through Project UP, Comcast’s $1B commitment to advance digital equity and help build a future of unlimited possibilities, the company is partnering with its network of thousands of non-profit organizations in communities across the country to increase awareness of, and participation in ACP, while also addressing broadband adoption issues like the lack of digital skills. In the last six months, Comcast has distributed well over $1 million dollars in grants to support dozens of local non-profit organizations, with plans to invest millions more throughout the year.

Customers can also visit,, or call 844-389-4681 for more information, to determine eligibility, and sign up. A dedicated ACP Enrollment and Support Center is available from 8AM to 12AM daily, with multi-lingual capabilities to assist anyone interested in the program.

Internet Essentials is the nation’s largest and most successful private-sector low-income broadband adoption program. For more than a decade, Comcast has worked with trusted community partners, businesses, and government to help millions of low-income households connect to the Internet and the technology they need to participate in the digital world. Since launching in 2011, Internet Essentials has connected a cumulative total of more than 10 million people to the Internet at home, most for the very first time.

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