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Comcast Opens First Xfinity Store in Brunswick

October 31, 2022

October 31, 2022– Comcast today announced the opening of its first Xfinity Store in Brunswick. The store is designed entirely around the needs of Comcast customers, allowing them to experience the latest Xfinity services firsthand, plus handle account-related tasks like signing up for new services or exchanging equipment.

The new Xfinity Store has an open, inviting environment and features multiple counters staffed by Xfinity sales consultants, comfortable seating areas and displays that illustrate all the features of Xfinity’s full range of products and services, including Xfinity Internet, Xfinity X1, Xfinity Mobile, Xfinity Voice, and Xfinity Home products. The latest mobile devices from Apple, Google, LG, Motorola and Samsung, as well as wireless accessories are available for purchase at the store.

Plus, customers can pay bills, get answers to account-related questions and return old equipment or pick up new equipment. They can even schedule appointments online ahead of time for certain service requests by using the online Xfinity Store Locator to find the nearest store and selecting the “Book Appointment” button.

“This new store will give our Glynn County customers the opportunity to try our products and services and see how they fit in to their lives. For example, parents can see first-hand how they can use our xFi platform to make sure their children are not getting too much screen time. And someone watching their budget can see how Xfinity Mobile can save them money on monthly cell phone bills,” said Javier Garcia, Senior Vice President of Sales and Marketing for Comcast’s Florida Region. “We’re also able to take great care of our customers in a conveniently located and comfortable environment with top-notch service for whatever they need.”

As a part of Comcast’s commitment to bridging the digital divide, customers can also come to the store for assistance with the Affordable Connectivity Program and Internet Essentials.

The federal Affordable Connectivity Program (ACP) provides qualified individuals and households with a monthly credit of up to $30 to pay for internet and/or cellular phone service. Comcast is an ACP program participant and qualified customers can use the ACP credit towards any tier of Xfinity Internet service, including Internet Essentials.

Internet Essentials is Comcast’s signature digital equity initiative and the nation’s largest and most comprehensive broadband adoption program. It provides low-cost, in-home internet service for qualified households, the option to purchase an Internet-ready computer for less than $150 before taxes, plus multiple ways to access online digital literacy and skills training.

The Internet Essentials tier offers 50 Mbps internet service for $9.95 a month for qualified households. The Internet Essentials Plus tier offers 100 Mbps internet service, which is twice as fast, and costs $29.95 a month. The ACP’s $30 a month credit for internet and/or cellular phone service completely covers the monthly bill for Internet Essentials or Internet Essentials Plus.

The new Xfinity Store is located in the Village at Glynn Place shopping center at 217 Village at Glynn Place in Brunswick and is open seven days a week. Store hours are Monday-Saturday from 10:00 am to 8:00 pm and Sunday from 11:00 am to 6:00 pm.

This store is replacing the Comcast customer service center at 777 Gloucester Street, Suite 101 in Brunswick, which permanently closed on October 14.

For more information about Xfinity products, services, and retail stores, call 1-800-XFINITY or visit www.xfinitystores.com

Filed Under: Customer Experience, XFINITY Products, XFINITY Stores

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