New location is company’s ninth in Northeast Florida
December 20, 2022 — Comcast today announced the opening of a new Xfinity Store in Jacksonville at the St. Johns Town Center. This store opening is a part of Comcast’s recent investments in its retail presence across Northeast Florida, where it has opened or re-modeled five stores over the past two years.
The new St. Johns Town Center Xfinity Store is designed entirely around the needs of today’s customers, allowing them to experience the latest Xfinity services firsthand, plus handle account-related tasks like signing up for new services or exchanging equipment.
The new store has an open, inviting environment and features multiple counters staffed by Xfinity sales consultants, comfortable seating areas and displays that illustrate all the features of Xfinity’s full range of products and services, including Xfinity Internet, Xfinity X1, Xfinity Mobile, Xfinity Voice, and Xfinity Home products. The latest mobile devices from Apple, Google, LG, Motorola and Samsung, as well as wireless accessories are available for purchase at the store.
Plus, customers can pay bills, get answers to account-related questions and return old equipment or pick up new equipment. They can even schedule appointments online ahead of time for certain service requests by using the online Xfinity Store Locator to find the nearest store and selecting the “Book Appointment” button.
“The new Xfinity Store at the St. Johns Town Center not only gives our Jacksonville customers another opportunity to try our products and services in person, but it does so at an extremely popular and convenient location where they might already be going to shop, eat or hang out this holiday season and beyond,” said Javier Garcia, Senior Vice President of Sales and Marketing for Comcast’s Florida Region. “Plus, anyone watching their budget can see how Xfinity Mobile can save them money on monthly cell phone bills and take advantage of holiday deals on the newest iPhone and Samsung devices.”
The store is located at 4663 River City Drive, Suite 107 and is open seven days a week. Store hours are Monday-Saturday from 10:00 am to 7:00 pm and Sunday from 12 noon to 6:00 pm.
The St. Johns Town Center location is the company’s fifth store in Jacksonville and the company also recently remodeled its store near Beach Blvd and Hodges Blvd. The three other Jacksonville stores are in the River City Marketplace near the Jacksonville International Airport, in Mandarin at San Jose Blvd and Claire Lane in the South Ortega Marketplace near Naval Air Station Jacksonville.
In the surrounding counties in Northeast Florida, Comcast has four Xfinity Stores, including three that opened in the past two years. They include one in Clay County in Orange Park, one in Nassau County in Fernandina Beach and two in St. Johns County in St. Augustine and St. Johns. Comcast now has 46 stores total throughout the state of Florida.
As a part of Comcast’s commitment to bridging the digital divide, customers can also come to the store for assistance with the Affordable Connectivity Program and Internet Essentials.
The federal Affordable Connectivity Program (ACP) provides qualified individuals and households with a monthly credit of up to $30 to pay for internet and/or cellular phone service. Comcast is an ACP program participant and qualified customers can use the ACP credit towards any tier of Xfinity Internet service, including Internet Essentials.
Internet Essentials is Comcast’s signature digital equity initiative and the nation’s largest and most comprehensive broadband adoption program. It provides low-cost, in-home internet service for qualified households, the option to purchase an Internet-ready computer for less than $150 before taxes, plus multiple ways to access online digital literacy and skills training.
The Internet Essentials tier offers 50 Mbps internet service for $9.95 a month for qualified households. The Internet Essentials Plus tier offers 100 Mbps internet service, which is twice as fast, and costs $29.95 a month. The ACP’s $30 a month credit for internet and/or cellular phone service completely covers the monthly bill for Internet Essentials or Internet Essentials Plus.
For more information about Xfinity products, services, and retail stores, call 1-800-XFINITY or visit www.xfinitystores.com.