5 Tech Tips for Small Business Success with Comcast Business in Florida

Top 5 Tech Tips to Keep Your Small Business Efficient and Secure This Small Business Month

By Tracy Pitcher, Senior Vice President Comcast Business, Central Division

At Comcast Business, our commitment to supporting small business owners drives everything we do.

We understand the challenges you face and are here to provide the solutions you need. With over 10 years of experience with Comcast Business, I have witnessed firsthand how essential reliable connectivity is for entrepreneurs navigating today’s dynamic landscape.

As customer expectations continue to evolve and hybrid work environments become the norm, the ability to connect seamlessly is more important than ever.

For small business owners, the key to thriving is embracing change through adaptable and scalable technology. It’s not just about having the latest tools but about ensuring those tools make it easy to connect with customers, suppliers, and team members, no matter where they are.

In honor of National Small Business Month, I’m excited to share five technology tips that will lay a strong digital foundation for business success in Florida:

1. Get Online–the Right Way

While connectivity is crucial, simply getting online isn’t enough. The right bandwidth, mobile flexibility, and network reliability are essential in powering everything from cloud-based point-of-sale (POS) systems to customer-facing Wi-Fi networks. While requirements will vary for each business, it’s important to find the right connectivity for each organization’s needs to optimize efficiency.

2. Incorporate Emerging Technology

The rise of AI-powered solutions is transforming small business operations–but these tools all rely on strong connectivity to be used efficiently. Together, AI and reliable Internet open the door to new possibilities for small business owners.

For example, AI-powered tools enabled by Wi-Fi can help a small warehouse automatically reorder stock when running low, or power self-checkout kiosks at a store. By simplifying day-to-day tasks and improving efficiency, these tools empower small businesses to focus on what matters.

3. Prioritize Cybersecurity at Every Touchpoint

Cybersecurity threats continue to grow more sophisticated, and small businesses remain prime targets. According to the 2024 Comcast Business Small Business Cybersecurity Report, malware and botnet activity targeting small businesses skyrocketed, with a 368% increase in botnet activity in the spring of 2024.

Today, cybersecurity must go beyond firewalls–small businesses need security solutions across all devices, including real-time threat detection, secure Wi-Fi, and ransomware protection. Small businesses shouldn’t overlook mobile endpoints like smartphones, tablets, and IoT devices either, as they are just as vulnerable and should be incorporated into cybersecurity infrastructure.

4. Optimize for Hybrid Work

The hybrid model is here to stay, so small businesses need to remain flexible for employees. Whether at home or on the road, reliable access to business systems and communication tools is critical.

This means ensuring that team members have access to the right files, video platforms, and collaborative tools from anywhere. With connectivity and cloud solutions creating a strong digital foundation, small businesses can stay productive, and connected, regardless of where they are.

Step 5: Implement a Business Mobile Plan

Small businesses have unique needs when it comes to mobile plans. When searching for a provider, look for flexible, scalable plans that mix unlimited and by-the-gig data with discounts as lines are added and business grows.

Good mobile partners should also provide a wide range of devices to meet the technology needs of each business. Between tablets, phones, smart watches, and hot spots, finding the right combination for individual business requirements is vital. These mobile tools need to work seamlessly with the business’s existing systems, apps, and collaboration platforms to ensure that efficiency is enhanced, not halted. And, mobile partners should offer support in helping employees get these tools up and running on mobile devices.

National Small Business Month is an opportunity to support the entrepreneurs and small businesses who are the heart and soul of Florida. Providing support means empowering them with the tools they need to find long-term success. By investing in the right digital foundation now, small businesses can position themselves to grow and flourish in today’s fast-moving world.

Connect with us as we champion small business innovation by exploring our affordable mobile plans and enhanced connectivity solutions at Comcast Business. Entrepreneurs can also join our community by tuning into the Unscripted Leadership podcast for valuable insights on driving growth in the digital economy.

Learn more about the Comcast Business Small Business Bonus.