Comcast Florida

Comcast Donates $25,000 to Second Harvest of the Big Bend in Support of Hurricane Idalia Relief Efforts

Comcast today announced a $25,000 donation to Second Harvest of the Big Bend to aid in the region’s Hurricane Idalia recovery efforts. The donation will go towards purchasing and distributing food and water for people in communities impacted by the storm, including Lafayette, Suwannee, Columbia, Hamilton, Madison, Taylor, Jefferson, Leon, and Wakulla counties. “Comcast’s donation […]

Comcast Sends Xfinity WiFi Van to Perry to Provide Free Internet Service  

To assist the Taylor County community as it recovers from Hurricane Idalia, Comcast has set up an Xfinity WiFi van in Perry to provide free wireless internet service for local residents. The Xfinity WiFi van is now set up at Taylor County Jerkins Community Center, which is located at 1201 Martin Luther King Ave. in […]

Idalia Recovery Response and Efforts in the Big Bend

Thursday, September 21, 2023 Our response team has made incredible progress in repairing the damages from Hurricane Idalia and restoring our Xfinity network in Taylor County. As of today, we estimate 85% of our customers have connectivity, and we expect all customers will be back online by Monday, September 25, 2023. If you believe service […]

Comcast NBCUniversal Donates $250,000 In Cash and In-Kind to Support Hurricane Idalia Relief Efforts in Florida

August 31, 2023 – Comcast NBCUniversal today announced a $250,000 donation to support relief and recovery efforts in Florida. The commitment includes a $200,000 contribution and $25,000 worth of advertising time for public service announcements to support Volunteer Florida’s Florida Disaster Relief Fund in addition to a $25,000 donation to Second Harvest Food Bank of […]

Comcast Opens 141,000 Free Xfinity WiFi Hotspots as Hurricane Idalia Approaches

August 29, 2023 — To help residents and emergency personnel stay connected ahead of the storm, Comcast has opened 141,000 public Xfinity WiFi hotspots in areas it serves across Florida in Hurricane Idalia’s potential path for anyone to use, including non-Xfinity customers, for free. The Xfinity WiFi Hotspot network is now open in the Comcast […]

How to Stay Connected During Hurricane Idalia

Comcast Preparing for Hurricane Idalia in Florida August 28, 2023 — Comcast is closely monitoring Hurricane Idalia and its potential path towards the west coast of Florida and the Florida Panhandle, and actively preparing to ensure it will be able to support customers and respond as quickly as possible to resolve any impact the storm […]

Florida College Students Can Ace the New School Year with Fast, Reliable and Affordable Internet

Starting at Only $25, sharing can be hard, but thanks to Xfinity Internet, sharing your Internet connection is easy.  Would you share a bar of soap or deodorant with your roommate? Nah.  Would you share your fast and secure Internet connection for group streaming and gaming? Yassss.  University students living off campus across Florida may […]

Hurricane Ian Response and Restoration Update for Southwest Florida

For estimated restoration timeline, please visit Southwest Florida Network Restoration Timeline. Update November 15, 2022 at 3:30 pm As Comcast continues restoration efforts following Hurricane Ian, services are back up for more customers throughout the Eastern, Northeastern and Central parts of Sanibel Island. Restoration crews are deployed all over the Island, continuing to work on […]

Xfinity WiFi Van Access Points and Reopened Xfinity Store Locations

Updated November 8, 2022 at 1:30pm As we remain in close communication with local officials in areas devastated by Hurricane Ian, Comcast will continue to reposition our Xfinity WiFi vans to assist our customers and communities we serve. Currently Xfinity WiFi vans are stationed at: Pine Island: Publix at 5100 Pine Island Rd., in Bokeelia […]

Comcast NBCUniversal Donates $2 Million in Cash and In-Kind to Support Hurricane Ian Relief Efforts

Comcast NBCUniversal along with the Universal Orlando Foundation today announced it will donate $2 million to support relief and recovery efforts in Florida following the catastrophic flooding and devastating effects of Hurricane Ian. The commitment includes $1 million in cash and in-kind contributions to the Florida Disaster Fund with the remainder distributed among the Comcast […]

Southwest Florida Network Restoration Timeline

Update as of 11/15/22 at 3:30pm As Comcast continues restoration efforts following Hurricane Ian, services are back up for more customers throughout the Eastern, Northeastern and Central parts of Sanibel Island.  Restoration crews are deployed all over the Island, continuing to work on the network that was so heavily damaged by Hurricane Ian that it […]

Comcast Opens Free Xfinity WiFi Hotspot Network as Hurricane Ian Approaches

Network includes 90,000 hotspots in Central, North and Southwest Florida and the Panhandle September 27, 2022 – To help residents and emergency personnel stay connected ahead of Hurricane Ian, Comcast’s network of approximately 90,000 public Xfinity WiFi hotspots throughout Central, North and Southwest Florida and the Panhandle are now available for anyone to use, including […]

Comcast Preparing for Arrival of Hurricane Ian in Florida

September 23, 2022 — Comcast is actively preparing for Hurricane Ian to ensure it will be able to support customers and respond as quickly as possible to resolve any impact the storm may have on its network and services. Preparations include staging emergency generators and fuel trucks as well as bringing in additional technical and […]

Update on Service Restoration Effort in South Florida Area

Broward, Miami-Dade and Monroe Counties: Virtually all of our facilities in Broward County and Miami-Dade remain on generator power because commercial power has not yet been fully restored. Remember commercial power is different from residential power so people may continue to get power back in their homes but that does not always mean power has […]

Update on Restoration Efforts in Southwest Florida

As part of our effort to bring back service to storm-affected regions in Southwest Florida, we want to update our customers on what’s happening in the area. Virtually all of our facilities in Southwest Florida are on generator power because commercial power has not yet been restored. Please keep in mind that while homes and […]