Investing in Florida

2024 has been a transformative year for Comcast, as we continue strengthening communities through cutting-edge fiber technology. This year, our expanded network brought fast, reliable Internet to more homes and businesses in Florida than ever before, helping to connect people and power economic growth.

Connecting Communities with Purpose 

Working closely with local governments and employing more than 3,000 area workers and hundreds of local contractors, we expanded our network to provide 99.9% reliable high-speed Internet to more than 95,000 new homes and businesses. From enabling seamless online learning and telehealth services to supporting small businesses and remote work, our efforts fuel economic growth and digital inclusion. 

• Expanded to 198 communities, including areas of DeSoto County, Citrus County, and Miami-Dade County, FL and Houston County, AL 

• Awarded millions of dollars in grants from local governments to support underserved rural areas 

“It has been an incredible year for the Comcast Florida Region. We’ve expanded our network, launched new products and services, recovered after several intense storms, and together achieved some amazing milestones,” said Jeff Buzzelli, Senior Vice President of Comcast’s Florida Region. “I’d like to thank the entire Comcast Florida team for their dedication to providing the best service to our customers and continuing to grow our business. I can’t wait to see what we can accomplish in 2025.” 

Innovating for Extraordinary Experiences 

From launching the NOW services, which offer affordable pre-paid, no-contract service lines, to introducing WiFi Boost for our mobile customers, we prioritized accessible and customizable services. Milestones like the Paris Olympics brought moments of unity and joy, showcasing our commitment to creating engaging customer experiences.  

• Xfinity Mobile and Comcast Business Mobile continue to offer some of the lowest prices with the broadest coverage around the state.  

• We launched Xfinity StreamSaver, a streaming bundle of Peacock, Netflix, and Apple TV+ that delivers savings of over 30% a year.  

• Opened a new store in Sarasota and revamped 6 stores across the state with on-site experts to serve local needs. Visit here to find a store location near you. 

• Locally, we celebrated the Games with students in Miami and an Olympian in Gainesville. Click here to learn more about our gold medal event in Miami and here to learn more about how Olympian Grant Holloway honored the American Flag before heading to Paris. 

Empowering Local Businesses 

From home entrepreneurs to enterprise-wide support, Comcast Business offers a suite of connectivity solutions to help organizations of all sizes achieve their goals with cutting edge cybersecurity. 

With initiatives extending beyond connectivity, Comcast Business also supported local non-profits and sponsored area business takeovers for all to enjoy. Read more about Fast Internet Keeps Alabama Bakery Connected, Tech Leader Surprises Miami-Dade Small Business Owners, and An Island Community Gathers for a Sweet Celebration. 

“In 2024 our Comcast Business team went above and beyond in the Florida Region, not only to serve our customers with Comcast Business products and services, but also to support small businesses throughout the region with business takeovers and of course, the Comcast RISE program,” said Rich Rollins, Vice President of Business Services in Florida. “We look forward to continuing to show up for entrepreneurs and small business owners across the state. They are so vital to our communities, and we thank them for all that they do.” 

One hundred businesses in the Jacksonville area received comprehensive grant packages through the Comcast RISE program, including business consultation services, educational resources, a $5,000 monetary grant, and more. The recipients are among more than 14,000 entrepreneurs nationwide, and over 1,300 small businesses across Florida, that have been selected through the Comcast RISE program to date.  Learn more about some of the recipients in Jacksonville: Meet the Newest Comcast RISE Recipients in Greater Jacksonville and Jacksonville Small Businesses Toast to Growth and Success with Comcast RISE. 

Bridging the Digital Divide 

Investing in Floridians is more than network advancement; it is about moving the needle on digital inclusion through Project UP, our $1 billion commitment to advance digital equity.  

• Opened 2 new Lift Zones offering free, secure WiFi hotspots, for a total of 94 Lift Zones in Florida at nearby community centers. To find a Lift Zone near you, click here. 

• Supported community organizations with tens of thousands of dollars in grants for digital learning programs. 

• Donated hundreds of laptops to students, families and organizations. 

“This year has been remarkable, and I am incredibly proud of Comcast’s commitment to making a lasting difference in the communities we serve. Through the dedication of our volunteer employees and the relationships with local nonprofit partners, we have been able to reach thousands of individuals and empower them to rise above challenges,” said Michelle Oyola McGovern, VP of Government & Regulatory Affairs, Comcast Florida Region. “From helping to shrink the digital divide across the state to providing critical resources, we have seen firsthand the impact of care and collaboration. We believe every effort, no matter how small, can transform lives, so we will continue to engage and support to build stronger, future-ready communities.” 

Also giving back to our communities, Team UP, the company’s always-on volunteer program, includes employees from across the Florida region sharing experiences and serving non-profits and community organizations. Read more Jacksonville Volunteers Pack 400,000 Meals for Hungry Children, Community Unites for Campus Clean-Up at Edward Waters University and Volunteers Fill Backpacks with Back-to-School Items. 

Looking Ahead 

We’re hard at work preparing to bring customers even more of what they love in 2025.