To assist the Taylor County community as it recovers from Hurricane Idalia, Comcast has set up an Xfinity WiFi van in Perry to provide free wireless internet service for local residents. The Xfinity WiFi van is now set up at Taylor County Jerkins Community Center, which is located at 1201 Martin Luther King Ave. in […]
Image Gallery: Xfinity WiFi Van
Idalia Recovery Response and Efforts in the Big Bend
Thursday, September 21, 2023 Our response team has made incredible progress in repairing the damages from Hurricane Idalia and restoring our Xfinity network in Taylor County. As of today, we estimate 85% of our customers have connectivity, and we expect all customers will be back online by Monday, September 25, 2023. If you believe service […]
Hurricane Ian Response and Restoration Update for Southwest Florida
For estimated restoration timeline, please visit Southwest Florida Network Restoration Timeline. Update November 15, 2022 at 3:30 pm As Comcast continues restoration efforts following Hurricane Ian, services are back up for more customers throughout the Eastern, Northeastern and Central parts of Sanibel Island. Restoration crews are deployed all over the Island, continuing to work on […]
Image Gallery: Comcast Restoration Efforts in Southwest Florida
Xfinity WiFi Van Access Points and Reopened Xfinity Store Locations
Updated November 8, 2022 at 1:30pm As we remain in close communication with local officials in areas devastated by Hurricane Ian, Comcast will continue to reposition our Xfinity WiFi vans to assist our customers and communities we serve. Currently Xfinity WiFi vans are stationed at: Pine Island: Publix at 5100 Pine Island Rd., in Bokeelia […]
Comcast NBCUniversal Donates $2 Million in Cash and In-Kind to Support Hurricane Ian Relief Efforts
Comcast NBCUniversal along with the Universal Orlando Foundation today announced it will donate $2 million to support relief and recovery efforts in Florida following the catastrophic flooding and devastating effects of Hurricane Ian. The commitment includes $1 million in cash and in-kind contributions to the Florida Disaster Fund with the remainder distributed among the Comcast […]
Southwest Florida Network Restoration Timeline
Update as of 11/15/22 at 3:30pm As Comcast continues restoration efforts following Hurricane Ian, services are back up for more customers throughout the Eastern, Northeastern and Central parts of Sanibel Island. Restoration crews are deployed all over the Island, continuing to work on the network that was so heavily damaged by Hurricane Ian that it […]
Comcast Opens Free Xfinity WiFi Hotspot Network as Hurricane Ian Approaches
Network includes 90,000 hotspots in Central, North and Southwest Florida and the Panhandle September 27, 2022 – To help residents and emergency personnel stay connected ahead of Hurricane Ian, Comcast’s network of approximately 90,000 public Xfinity WiFi hotspots throughout Central, North and Southwest Florida and the Panhandle are now available for anyone to use, including […]
Comcast Preparing for Arrival of Hurricane Ian in Florida
September 23, 2022 — Comcast is actively preparing for Hurricane Ian to ensure it will be able to support customers and respond as quickly as possible to resolve any impact the storm may have on its network and services. Preparations include staging emergency generators and fuel trucks as well as bringing in additional technical and […]